Frequently Asked Questions
Everything you need to know about shopping with TOPDON.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 60-minute window for cancellations or modifications. Please contact our support team immediately if you need to make a change.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your materials sustainably sourced?
At TOPDON, we are committed to ethical fashion. 80% of our current collection is made from recycled or organic materials, and we aim to reach 100% by 2025.